Rescheduling Policy

 

Gift Certificate Policy

We reserve the right to charge a fee of $65 to the card on file or at the next appointment for cancellations and rescheduling made within 24 hours prior to your appointment, and full appointment cost for a no-show of a scheduled appointment.

 

We understand that sometimes things get in the way of...well, life! Please know that we look forward to servicing you at your scheduled time.

Each therapist is ready for your appointment and has reserved time in their schedule only for you! If you choose not to provide Longevity Wellness with a card, the reserved appointment time is tentative and non-confirmed and will be rescheduled if another client wishes to confirm that time with a card.

Thank you for booking the time that works best for your schedule and giving us sufficient, advanced notice in the event of failure to keep a scheduled appointment.  We have reserved your scheduled time especially for you, and want to help you in the best way that we can.  Your understanding in this matter is greatly appreciated!

  • Arrival more than 15 minutes after your appointment time results in loss of session.

  • All clients are required to guarantee their session with a card held on file.

  • Cards held on file are encrypted in our system so we do not have access to see the full card number.

 

Discounted gift certificates cannot be used on packages or memberships. Discounted gift certificates can only be used on full-priced services.

Expiration Policy: Full gift certificate amount available to be redeemed until one year from purchase date. After a year has passed, half of the original gift certificate amount may be redeemed. After the second year has passed, the gift certificate may not be redeemed.